Sometimes we get reports from our users, like this: https://yadi.sk/i/x-AuVOj2c9XWz . Controls with black background are Elpack controls (TElCheckBox, TElCombobox, etc). Is this a known issue, is there a workaround? Or what questions we need to ask to our users in order to understand the reasons?
Two possible sources (problem is caused by incompatible theme settings):
1.) Problem is caused by code/DFM: Check the ThemeMode, Transparent and DoubleBuffered (especially from the parent control!) properties of the offending controls.
2.) Compatibility Settings for the exe itself (--> properties dialog for an exe - Compatibility Mode and disabling Themes only for this specific exe).
When you can send us a DFM with complete environment, where such problem can be reproduced we can exactly define what has to be changed).
Thanks for reply. I seems like we found the reason: DoubleBuffered=False. The problem raises after users install Kaspersky Internet Sequrity 2015 (but it doesn't guarantee the effect, we failed to reproduce). So, DoubleBuffered=True is a must-have option.
Comments